![]() Type X behaviors Behaviors that are primarily fueled by external rewards. Type I behaviors Behaviors that are primarily fueled by intrinsic drives of autonomy, mastery and purpose. Allow autonomy over how the job is completed. 3 part managerial model for algorithmic tasks 1. Anton Suvorov model Offering a reward sends a signal that the task is undesirable. ![]() Gneezy and Rusticihini study Late pick-up fee led to an increase in undesired, punished behavior. Motivation 3.0 (intrinsic drive) Richard Titmuss hypothesis Collecting blood via donations was more productive than for pay. The gap between science knowledge and business practice Motivation 2.0 (compliance driven) ![]() Now that rewards Non-contingent, unexpected rewards after delivery. ![]() Karl Duncker "Candle problem" study Rewards narrow focus and hinder creativity Functional fixedness Inability to see more than one function of an item exacerbated by if-then rewards If-then rewards Contingent rewards that suppress internal motivation opposed to non-contingent, unexpected rewards after delivery. Lepper, Greene and Nisbett study Effects of rewards on preschoolers at play, proving the Sawyer effect. ![]()
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